Reset password from the lock PIN login page
A User’s EVA account password can be reset through the lock PIN login page.
Tap on FORGOT PIN? LOGIN WITH PASSWORD
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Tap on Reset Password
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Enter your email associated with your EVA user Account and tap on Next.
A temporary password was sent to the email associated with your EVA user account. Tap on Next.
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In your mailbox open 'Reset Password' email. Your temporary password will be found there.
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Enter the temporary password received in your email, enter new password and repeat password. Tap on 'Next'
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Password updated successfully message appears
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Create 6 digit secure PIN. The PIN will give you secure access to this particular EVA device. tap on ‘Save PIN’.
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Setup complete message appears. You are redirected to the Start exam page.
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Reset password through initial log in menu
A User’s EVA account password can be reset through initial log in menu. On the 'Welcome to the EVA System' tap on the Log in.
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Tap on ‘Reset password’.
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Enter your email address associated with your EVA account and tap on ‘Next’.
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A temporary password will be sent to the email (in this example, fzsf@gmail.com). Tap on ‘Next’.
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Enter the temporary password in the dedicated field. Enter a new password in the dedicated field. The password requires a minimum of eight characters including a capital letter, a lowercase letter, and one number and one special character. Re-enter the password and Tap on ‘Next’.